If you’re experiencing any issues with Flowbox or if you just have a question about the buttons or features in the platform, our support team is ready to help.
Helpcenter & chat support
Our Helpcenter (https://help.getflowbox.com/) contains many articles about the most frequently asked questions regarding the Flowbox platform, as well as thorough technical documentation regarding our scripts. We recommend you first take a look here to see if you can find the answer to your question. If you don’t however, you are more than welcome to contact us via the chat on the platform.
If you need any assistance with the implementation, or if you’re experiencing errors on your site with Flowbox, a quick tip is to clear it with your tech people first and gather as much information possible regarding the error. We can then more efficiently pass it on to our support team and developers, who can assist you in the debugging process.
We have recently added a library of video tutorials in our Flowbox Academy, covering everything from how to set up Flowbox and get started, to visual examples of Flows, and how to get the most out of the Flowbox Library, and much more!
You can access the videos on the platform by clicking on the graduation hat icon in the bottom right-hand corner, or just visit: academy.getflowbox.com.