You're not going to spend as much time in Engage as you do in Moderate, but it's still a wonderful and really important part of Flowbox. We have three tabs in Engage and this is what they do. 👇🏼
- Requests – An overview of all of the Rights Request you have sent out. You might have a favorite image that you want to keep an eye on, then this is the place to be. You can also take actions on the posts from here by clicking on them.
- Templates – This is the place where you create the Rights Rights templates that you send out to your customers. More information about Rights Request here.
- Whitelist – If you add an user to this holy list, it basically means that you are allowed to use all of their posts collected from one of your active sources - without having to ask them for permission every time. Perfect if you work with contracted influencers, for example.
No Commerce, no party. 🙅🏼♂️ Jokes aside, Commerce is the section where the staff at Flowbox import your product catalog(s) which makes your social content shoppable. The product feeds are automatically updated every night so don't worry about that - sweet dreams and wake up to updated product information without having to lift a finger. 😴 However, if you are planning to release a campaign during working times - you might want to manually trigger an update so the information about the products matches the rest of your website. You can do this on each catalogs dots (•••) and 'Update'. Other than that we recommend you to not touch the catalogs without telling us ☠️
You might wonder where the tasks are in this section. 📘 Actually, there are none. So let's glide over to the next section which is Library 🏊🏻♂️