A strong first impression matters — and the Flow section is where you shape your widget’s overall structure and style. Here’s how to customize it to fit your brand and keep visitors engaged.
Access the Flow section
Go to Flow Settings → Layout → Flow in the left-hand menu.
This opens the Flow section, where you’ll see two main tabs: Standard and Customize.
Style
In the Standard tab, you can choose your widget’s main layout:
Grid: classic square layout
Photo wall: flexible image wall
Slider: side-to-side navigation
Carousel: continuous, looping content
Depending on your layout, you can also choose how new posts load and if the central post should be highlighted:
Show more button or infinite scroll (for Grid / Photo wall)
Arrows and/or auto-play (for Slider / Carousel)
Spotlight media (for all)
Switch to the Customize tab for advanced options — such as the font, background color, number of columns and/or rows shown on desktop or mobile, arrows style, padding, and more.
Banner
You can choose whether to display a banner — and where it appears in your Flow.
After enabling it on the Standard tab, go to Customize to adjust:
Text size and color
Background styling
Banner alignment
To edit the banner text - title and subtitle - click the language icon 
.
You can also preview how your banner looks in different languages using the language dropdown.
Learn more about translations here.
Enable media uploader
The media uploader lets visitors submit their own content directly through your Flow.
You can enable it (top or bottom position) from the Standard tab in the Flow section.
Once enabled, a Manage uploader button appears at the bottom of the page. Use it to configure the overall uploader behavior, such as input fields, collection flow and direct upload link.
In the Customize tab, you can style the uploader button - changing its position, text color, and background color.
The media uploader is a paid feature. Contact your CSM for more info or check out this article.
Ready for the next chapter of designing your flow? Learn how to:
Customize all media in your flows.
Design a post pop up window.
Filter and sort content in your flow.
Embed your flow in your website.