Once you've created a template in Flowbox, it's easy to manage and/or delete.

1. Log into Flowbox and click on the 'Engage' menu.

2. Select 'My Templates' to view your existing templates.

3. To edit a template, click on the meatball (three-dot) menu and select 'Edit'.

4. A pop-up box will appear, and you can now edit the template text.

5. You can switch the 'Auto-Approve' toggle on/off. When on, all content collected from this right request will be sent to the Approved folder straight away, skipping the Inbox.

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1. To delete a template, click on the meatball (three-dot) menu and select 'Delete'.

2. A pop-up box will appear asking you to confirm that you want to delete this template.
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3. Click 'Delete' and it's done!

NOTE: Once you've deleted a template, this is permanent.