With Flowbox, you can whitelist Instagram and TikTok users, meaning any content collected from these profiles will automatically be labeled as "Whitelisted" - and you won’t need to send Rights Requests for their posts.
This is especially useful if you work with content creators or influencers as part of ongoing partnerships or campaigns.
Before whitelisting a user, make sure you have received explicit consent from the account owner to use their content. They must be aware that their future posts may be collected and published by Flowbox platform.
How to whitelist a user?
1. In the Flowbox dashboard, go to Visual Marketing.
2. Under the Content Creator section, click Whitelisted Users.
3. Click the Whitelist User button.
4. Select the social media platform (Instagram or TikTok).
5. Enter the user's handle name and email address (optional).
6. Enter the user's contact information (optional)
7. Click "Whitelist user" to save.
Flowbox does not validate usernames, so please double-check the handle before saving.
How content is collected from whitelisted users?
Once a user is whitelisted, any new content collected from that profile will be marked as "Whitelisted."
Older content, collected before the user was added to the whitelist, will not be labeled as such.
Flowbox can only mark as "Whitelisted" posts collected via photo tag or @mention sources. Posts collected via hashtag won’t be marked as whitelisted.
Auto-tag posts by username
Flowbox also supports auto-tagging: when a whitelisted user’s content is collected, their username is automatically added as a tag. This helps with organizing content and building Dynamic Tag Flows to spotlight specific creators or partners.
To activate this feature, please get in touch with your designated Customer Success Manager (CSM).
Once you've added your whitelisted users and you tag posts with their usernames, you can create a Dynamic Tag Flow based on influencers/content creators, like how fashion brand ZEB has done with their #ZEBSquad.
