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Quality Rate introduction
Quality Rate introduction

See your content’s quality rate in your moderation inbox.

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Written by Davy Laudet
Updated over a week ago

What is Quality Rate?

Quality Rate is calculated based on moderation activity in Flowbox and identifies positive characteristics that are commonly found in approved posts in Flowbox.

Sorting by quality rate will help you to see the most relevant or irrelevant content first.

Content characteristics that typically lower the quality rate include:

  • Text on images

  • Low quality of the asset

  • Collage

  • Whites borders

  • Use of some filters

Note: As this is AI technology, it will continue to learn and improve ensuring it matches the needs of all our clients.

How to activate Quality Rate?

Quality Rate is included in all Flowbox premium plans and is offered as an add-on service for growth and advanced packages. If you want to activate Quality Rate please contact your CSM. Once Quality Rate is activated, all your previously and newly collected content will be rated.

How to use the Quality Rate?

Quality Rate will automatically be added to visual content collected from various sources in Flowbox.

You will find the Quality Rate expressed as a number between 0-100, visible on the post’s card, above the approve/reject symbols, when you moderate your content.

Note: Quality Rate only works for images and not video content at this time.

In the example below, you can see that the Quality Rate is 81 for the image on the left and it is slightly lower, at 74, for the image on the right. The AI algorithm has scored these two posts differently, based on the content characteristics listed above.

You can also see the Quality Rate displayed when you open a post. As you can see in the image below, the Quality Rate number is visible at the top.

Sort content by Quality Rate

You can easily sort your content by the Quality Rate in your Visual Marketing inbox, to ensure you prioritize the best content for moderation.

  1. Log into Flowbox, and in the Visual Marketing section go into a Flow’s inbox, approved or rejected box.

  2. In the top left-hand corner, you can see the ‘Sort by’ drop-down menu. Select Sort by rate: Highest to Lowest.

  3. The content with the highest quality rate will now appear first.

  4. Start moderating your content, you can now add tags, products, distribute to other Flows, and send Rights Requests.

Reject irrelevant content using Quality Rate

Instead of using the Quality Rate to find the best content, you can also use it to find the lowest rated content to quickly reject these posts. The steps are essentially the same as above:

  1. Go into a Flow’s inbox, approved or rejected box.

  2. In the top left-hand corner, you can see the ‘Sort by’ drop-down menu. Select Sort by Rate: Lowest to Highest.

  3. The content with the lowest quality rate will now appear first.

  4. To bulk reject the content that does not match your criteria, select all your posts and then click on reject in the bottom right-hand corner.

We always recommend combining the Quality Rate with other search queries. You can, for example, search for ‘hat’ and sort by Quality Rate to ensure you quickly pull up your best hat-related content. Flowbox makes it easy for you to stay on top of all your content and moderate it.

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