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Moderate your content with Smart Tags

AI-powered Smart Tags will help you spend less time moderating content in Flowbox.

Updated over 3 months ago

What are Smart Tags?

Automate the routine tasks of content categorisation and moderation with Smart Tags. This AI-powered feature will identify the key elements of your posts and smartly associate them with relevant tags.

Smart Tags will help you to filter and search collected content to speed up your moderation.

What can you do with Smart Tags?

The Smart Tags feature recognises keywords with an accuracy ranging from 50% to 90%. It analyzes the first image of each post, detecting key concepts and objects. The keywords are automatically generated, making it easy to search for and discover content relevant to your brand.

Within your Masterflow, or any other Flow, you can identify content with specific keywords using the search bar.
To do this:

  1. In the Visual Marketing section, go into a Flow’s Inbox, Approved or Rejected tab.

  2. Click on the search bar at the top and start typing your keyword.

  3. Once you start typing, some suggestions of Smart Tags matching your research will appear.

  4. Select one of the suggested words according to what you are looking for.

  5. Posts containing these Smart Tags will appear on the page.

For each post, 20 Smart Tags will be automatically generated. For your Dynamic Tag Flow to retrieve any relevant Smart Tags, you must manually add them as Custom Tags.

You also have the possibility to remove the tags that aren't relevant for you by simply clicking on the "x" icon next to each Smart Tag. If needed, you can re-add the Smart Tag by clicking the "+" icon.

Important: Smart Tags cannot be used to create Dynamic Tag Flows. To create a Dynamic Tag Flow the Smart Tags need to be added as custom tags in Visual Marketing.

How to activate Smart Tags?

Smart Tags are included in all Flowbox premium plans and are offered as an add-on service for growth and advanced packages. To activate it, please contact your Customer Success Manager (CSM). Once enabled, both existing and newly collected content will be rated.

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