User generated content collected from social media is a great way to let your customers show off your brand and distribute valuable social proof onsite and in your marketing channels. With a collection tool like Flowbox, it’s easy to connect your accounts, add your sources and begin gathering social media content from your community.

But, for some brands, who get tagged repeatedly on social media, the content is not always relevant and moderation can end up taking too much time.

In order to help our users to spend less time to moderate their content, we have enhanced our platform with AI functionalities such as Smart Tags and Quality Rate.

Smart Tags

Flowbox’s AI technology analyzes the first image of a post and identifies concepts and objects on the image. Keywords (40 000 keywords from 13 categories) are automatically tagged so you can search for them in the search bar and find relevant content.

Learn more about how to use Smart Tags here. 🏷

Quality Rate

Quality Rate is a number calculated based on moderation activity in Flowbox and identifies positive characteristics that are commonly found in approved posts. You can use this rate to sort your content and find the best and/or worst quality images to quickly moderate in bulk.

Learn more about Quality Rate here. 📈

Auto-tag posts by username

Do you want to create a Dynamic Tag Flow based on influencers/content creators like how fashion brand ZEB has done with their #ZEBSquad? You can easily do so thanks to the Flowbox whitelisted user feature.

Learn more about auto-tagging content creator/influencer posts here.

We hope that these new capabilities enhance your experience in Flowbox! Happy moderating! 🥳

Further reading

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